SALES TOOLS FOR SERVICE PROS
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BUILT BY SALES PROFESSIONALS – FOR SALES PROFESSIONALS
ServiceSalesPro was created out of necessity.
Armed with more than 20 years of sales experience, ServiceSalesPro founder George Darkow began a career in HVAC sales around 2021. Despite his experience and former success, George found himself overwhelmed with the complexity of the services he was selling. It seemed as though every customer he interacted with had different needs, different hopes and, a different situation than any other customer.
Struggling to find his footing in the industry, George realized the main obstacle he faced was an inability to create tailored solutions for his customers. None of the customers he interacted with had problems that could be identically replicated, and the solutions were always more or less complex than those of the previous customer. In his former sales career, it was simple: customers wanted a “thing”, and all George had to do was find a replacement “thing” the customer would be satisfied with. Working with HVAC equipment was far different. Not only were there an infinite number of ways HVAC could be done, and each system had to be custom tailored to the house in which the equipment was being installed.
It was a difficult task that fed the anxieties all salespeople fear: long, awkward moments of silence; continual adjustments to configurations; and a reduced sense of customer trust.
The way things were, most in-home service providers relied on hand-written estimates or crude, text-heavy presentation screens that provided little-to-no tangible information. It was a struggle to keep the information organized as customers tried to process the information they were being given. By the time the sales call was finished, the customers had received so much information that the situation was often more confusing than clear. Most of the time, higher-grade solutions were omitted to save on time and limit the complexity of the decision. And because pricing was visible from first glance, customers tended to fixate on the costs, before understanding the benefits.
Understanding the problem, George began to seek a solution.
With an advanced background in computer science, George created his own personalized presentation tool, giving him the ability to display side-by-side comparisons of his customers’ options. The presentation tool gave George the ability to assess situations and customize solutions that could be explained in a highly-visual and informative way — and when the time was right, he could reveal the pricing.
The tool was an instant success.
George quickly found himself closing more sales than ever before, and his average sale amount skyrocketed. Customer now understood their spectrum of options and were able to clearly differentiate between the lower-end and higher-end solutions. Add-on features were able to be clearly explained and extensive details about system features and specifics were available instantaneously.
Having seen George’s success, his peers began inquiring about his improvement, and soon thereafter, several began using George’s presentation tool.
In his first 10 months in HVAC sales, George closed more than $3.5 million in business, and by the end of a full calendar year, George easily eclipsed the $4 million mark.
Others on his sales team saw their success skyrocket was well, and his $7 million-per-year company had quickly transformed into a $10 million-per-year juggernaut.
Two years later, ServiceSalesPro was born as the premier tool for sales professionals.
Providing a sales presentation system that catered to auditory, visual, kinesthetic and reading learners, ServiceSalesPro is THE world class solution for the perfect sales presentation.
